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Delinquency Information and Payment Arrangements
PAYMENT ARRANGEMENTS
If you are unable to make your water payment, arrangements can be requested to by contacting the Utility Billing office at 303.438.6319

DELINQUENCY POLICY

•Water and sewer service charges are due 15 days following the billing date. If the charges are unpaid 30 days after bill date, the account is considered delinquent and a late notice is mailed to the customer.  A late charge of $5.00 is associated with this letter.

•The late notice allows the customer an additional 10 days to pay their bill.

•If the bill is still unpaid after that time period, a courtesy phone call will be made to the telephone number on the account. If no payment is received by Wednesday at 5 pm. water will be turned off Thursday. Please contact our office at 303.438.6319 to update your telephone number. Tags are no longer hung on the door of the property.

•If past due balance is still unpaid by Wednesday at 5 pm, the service will be disconnected. The past due amount, plus a $25.00 reconnection fee, must be paid before service is restored.

After hours reconnection phone number is 303.438.6400

RETURNED CHECK or DRAFT CHARGE

•A $20.00 CHARGE is assessed for check or drafts that have been dishonored by the bank, savings and loan institution or credit union on which it is drawn.
•Penalty shall be charged against the account for which the check or draft was written, which charge shall be collected in the same manner as water and sewer service charges.
ordinance no. 3-22-010