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Public Safety Communications Center
The City and County of Broomfield Public Safety Communications Center is under the direction of Commander Dale Sarno. The Communications Center is responsible for answering all incoming 911, emergency, and non-emergency calls for service for both police and fire.

DispatcherOn April 30, 2003, the Communications Center assumed fire and ambulance dispatching for those portions of the North Metro Fire Rescue District that are within the city and county limits of Broomfield. The Communications Center also provides Emergency Medical Dispatching (EMD) to the citizens of Broomfield, where the dispatcher provides first aid instructions to callers until medical personnel arrive on scene.

Broomfield businesses should alert the Broomfield Police Department of emergency contact information through the Communications Center. Please complete the Business Contact Information Form and submit it to 7 DesCombes Drive, Broomfield, CO 80020.

Citizen Notification (Current vendor is CodeRED®)

CodeRED® (similar to Reverse 9-1-1®), is a public safety tool that provides emergency notification to residents of impending dangers.  The Public Safety Communications Center can activate CodeRED® in a specified area.  Calls simultaneously reach the specified community to deliver warnings and critical safety instructions.  The system has a call back feature that ensures the message is delivered.  CenturyLink phone numbers are entered into the 9-1-1 database and dialed automatically.  CodeRED® will not call a cell phone or VoIP system phone unless it has been registered.  Cell phone and VoIP users residing in the City and County of Broomfield should register their phone number(s) at your911.net to ensure that they receive emergency messages.
 
Tips on Receiving a Message From the Citizen Notification System
• The Citizen Notification message will not go through if you have a solicitor block on your phone. Deactivate this feature on your phone by dialing *78. To reactivate the service, dial *78.
• Do not call 9-1-1 after you are alerted by the Citizen Notification system unless the message directs you to do so, or you have an emergency.
• Do not hang up in the middle of the Citizen Notification message. The entire message must be left for the system to notify the police department that it was received.

Additional Alerts
CodeRED Weather Warning is a service that notifies citizens in the path of severe weather just moments after a warning has been issued by the National Weather Service.  The weather warning subscription is available at no additional cost.  Make sure the options are checked at the bottom of the screen when you register your cell phone. 

Smart911®
Smart911® allows you to go online and register any cell phone, landline or VoIP phone to create a “Safety Profile”.  A “Safety Profile” includes any information you want 9-1-1 to have in the event of an emergency.  Participation is completely voluntary.  The system is secure and free of charge.  Go to Smart911.com to create your own profile.

Your “Safety Profile” is displayed to the 9-1-1 operators when you call 9-1-1. This allows them to pass on crucial information to the first responders as they are en route to your location.  When the situation is chaotic and you are under stress, the information is already there.

You can put as much or as little info into your profile as you want:
• Vital personal information, household, and medical information
• Photos, descriptions, vehicles, pets
• Emergency contacts, disabilities, medications 

Register at Smart911.com.

Smart911® will send you an e-mail every 6 months to update your information.  If you don't update/verify info, your profile will not be made available if you call 9-1-1.  You may log onto your profile at any time to update your information.

All of your information is housed on Rave Mobile Safety data base.  It is not part of any 9-1-1 data base and totally unrelated to the Citizen Notification System.  You can still use 9-1-1 if you choose not to participate.

Commander Dale Sarno
Dale Sarno
Commander

7 DesCombes Drive
Broomfield, CO  80020

Ph: 303.438.6400

24-Hour Service